Resources

Help in North Carolina

Official helpline, self-exclusion information, and a treatment referral for North Carolina. National crisis lines stay on this page.

Crisis and national lines

Crisis: 988 · 988lifeline.org

National Problem Gambling Helpline (NCPG). Call or text 1-800-MY-RESET (1-800-697-3738). Also 1-800-522-4700.

NCPG adopted 1-800-MY-RESET as the National Problem Gambling Helpline on 29 Jan 2026. 1-800-522-4700 remains active.

1800myreset.org 

1-800-GAMBLER is CCGNJ, not NCPG. It is operated by the Council on Compulsive Gambling of New Jersey (CCGNJ). It is not the NCPG national brand.

State helpline

North Carolina Problem Gambling Helpline (NCEL Play Smart / More Than a Game NC)

877-718-5543

Text morethanagamenc to 53342; online chat via morethanagamenc.com / Play Smart channels.

Official helpline page 

Self-exclusion

NC Gaming Commission Voluntary Self-Exclusion (sports & pari-mutuel) + NCEL online lottery exclusion

The North Carolina State Lottery Commission voluntary self-exclusion program and NC Education Lottery online-play self-exclusion are separate—enrolling in one does not enroll you in the other. The Commission program covers licensed sports and pari-mutuel wagering for one year, three years, five years, or a lifetime. NCEL online-play self-exclusion does not exclude you from sports betting; set it in NCEL account tools or through the Online Play Support Center at 1-866-934-0289.

Enrollment rules are on the official page. This description is not legal advice.

Official page 

Treatment and referral

NC Problem Gambling Helpline / Play Smart get-help clinician support

Treatment referral page 

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